Gift cards

An e-Gift Card is a digital version of a gift card that is delivered electronically via email. It’s an excellent choice for last-minute gifting since it can be sent instantly. Our e-Gift Cards are used in-store by scanning a QR code. E-Gift Cards also allow for customization, such as adding a personal message or selecting a unique design.

On the other hand, a physical Gift Card is a tangible card that can be mailed or handed to the recipient in person. Unlike e-Gift Cards, physical cards require some shipping time for delivery. They are used in-store by swiping or scanning. A physical Gift Card offers a more traditional gifting experience, making it a great choice for occasions where you want to present a physical token of appreciation.

At Palacina Interiors, gift cards must be used in a single transaction. This policy ensures a seamless and efficient shopping experience, allowing customers to maximize the value of their gift cards without leaving any remaining balance unused.

To make the most of your Palacina Interiors gift card, we recommend planning your purchase in advance and selecting items that align with the full value of the card. Our team is always available to help you curate your selection, whether you're shopping for exquisite mirrors, unique consoles, or elegant wallpaper.

By requiring gift cards to be redeemed in full, we aim to eliminate concerns about managing small balances and provide a straightforward shopping experience.

At Palacina Interiors, the delivery of your gift card depends on the type you choose:

• e-Gift Cards: These are sent directly to your email within a few minutes of completing your purchase. Please ensure the email address provided during checkout is accurate to avoid delays.

• Physical Gift Cards: You have two options:

  • Shipping: If you opt for delivery, your gift card will be shipped to your designated address. Delivery times may vary depending on your location.
  • In-Store Pickup: Alternatively, you can collect your physical gift card directly at our shop. Simply visit us during our working hours, and our team will assist you.

Palacina Interiors gift cards are exclusively available through our official channels:

• Online: Purchase e-Gift Cards directly from our online store.
• In-Store: Visit our Grand Showroom to acquire physical gift cards.

These gift cards are not distributed through external retailers. For the most authentic experience and to ensure the validity of your purchase, we recommend obtaining gift cards directly from Palacina Interiors.

If you have any questions or need further assistance, please contact us at +254 729 123 456 or inquiries@palacinainteriors.com.